Keys to high performing teams part 3 – Align personal and organisational goals

Wednesday, October 2nd, 2013

Align personal and organisational goals.This is the third in a series of posts exploring 10 keys to getting high performing teams. This one looks at the third key: aligning personal goals with organisational goals.

A recent article in Fast Company magazine made some interesting points about the “onboarding” (orientation for new employees) process and challenged the conventional practice. Currently the emphasis is helping the newcomer understanding the organisation’s practices, values and people, so that they can quickly learn to fit in.

However, drawing on Positive Psychology research, the authors of an academic paper titled Breaking Them In or Eliciting Their Best? found that current practice leads to people performing less than optimally in the job. (more…)

Keys to high performing teams part 1 – have the right people in the right roles

Friday, September 13th, 2013

Am I the Right Person?This is the first of a promised series of posts exploring 10 keys to getting high performing teams.

This one looks at having the right people in the right jobs.

A key part of this comes at the recruiting stage. Don’t make the mistake that many businesses do and focus on skills and experience. Skills can be easily taught and experience can be gained. It is more important to look things like personality, strengths and values.

Get this right and you will find people who have an intrinsic motivation to work in that role. In other words they will enjoy what they do. That is a powerful drive, and will mean that they are not so dependent on extrinsic motivators – the carrots and sticks of traditional performance management.

I use the Talent Dynamics test to find out in what roles a person is most likely to find their flow. There are other personality profile type tests, such as Myers Briggs (MBTI) DISC and various derivatives of them with different names. Personally I find Talent Dynamics more suited than the others for reasons I go into here. What it will help you find is the person who is most likely to thrive in the role you want them to fill. It’s no use having someone who is a creative big-picture person trying to do repetitive detail-orientated work. Likewise it’s no use having someone who is systems and numbers focused in role where they routinely need to engage with people’s emotions and irrational behaviour. (more…)

Ten keys to getting high performing teams

Friday, August 23rd, 2013

GoalsThis is the first of a series of ten blog posts where I will expand on each of the ten keys to high performing teams that I have identified.  Watch out for future posts over the coming weeks.  But first off, here are the Ten Keys to High Performing Teams: (more…)

A tale of two airlines – lessons for corporate ethics

Tuesday, August 28th, 2012

airplaneWe all make mistakes – even the best of us. What sets us apart is how we respond to those mistakes. For companies and organisations, these are the situations when corporate ethics are put to the reality test.

A few weeks ago, United Airlines copped a lot of unwanted publicity for losing a ten-year old girl who was travelling, unaccompanied, from San Francisco to attend a summer camp near Traverse City with a change in Chicago. Her parents had paid a $99 “unaccompanied minor” surcharge and the girl had been told that she would be accompanied at all times at by someone wearing a United Airlines badge. However, in Chicago nobody showed up to accompany the girl, and as a result she missed her connection. Worse, her parents were not informed and only found out when the summer camp called them to say that she was not on the flight. (more…)