This is the sixth in a series of articles on frameworks for understanding and managing diversity. Part 1 looked at different developmental stages. Part 2 looked at the huge issue of cultural diversity. Part 3 looked at the sensitive question of religious differences, part 4 looked
Frameworks for understanding & managing diversity part 5. Personality differences
This is the fifth in a series of articles on frameworks for understanding and managing diversity. Part 1 looked at different developmental stages. Part 2 looked at the huge issue of cultural diversity. Part 3 looked at the sensitive question
Frameworks for understanding & managing diversity part 4. Values differences
This is the fourth in a series of articles on frameworks for understanding and managing diversity. Part 1 looked at different developmental stages. Part 2 looked at the huge issue of cultural diversity. Part 3 looked at the sensitive question
Frameworks for understanding & managing diversity part 3. Religious differences
This is the third in a series of articles on frameworks for understanding and managing diversity. Part 1 looked at different developmental stages. Part 2 looked at the huge issue of cultural diversity. This article aims to give an appreciation
Frameworks for understanding & managing diversity part 2. Cultural differences.
What is culture? How does it shape us? These are not easy questions to answer. We are as immersed in culture as a fish in water. We take it for granted, like the air we breathe, to the point where
Some frameworks for understanding and managing diversity
Diversity is a huge topic. Trying to get our heads around the idea that each of the 7 billion people is unique is just impossible. We may understand it at an abstract level, but not in a way that really
Workplace conflict resolution – Understanding our communications filters
Miscommunication is a common cause of workplace conflict. In these cases, successful conflict resolution requires improving communications skills and understanding our communications filters. Every second our senses send millions and millions of bits of information to our brains for processing.
Conflict analysis – four causes of conflict, part 4. Past pain
This is the last of a four-part series on conflict analysis looking at the four causes of conflict in the workplace. Part 1, different information, looked at the conflict when two or more parties have different information. Part 2, different
Listening – the best tool for resolving conflict in the workplace
Have you ever had an experience of trying to communicate when someone is not listening to you. How did it make you feel? Hurt? Rejected? Frustrated? Angry? What about when you have been listened to – the kind of listening
Conflict analysis – four causes of conflict, part 3. Different personalities
This is the third of a four-part series on conflict analysis looking at the four causes of conflict in the workplace. Part 1, different information, looked at the conflict when two or more parties have different information. Part 2, different