Posts Tagged ‘conflict management’


Keys to High Performing Teams part 8 – Workplace Conflict Resolution

Tuesday, July 22nd, 2014

Businessman yelling.This is the eighth in a series of Ten Keys to High Performing Teams. This article looks at the role that conflict resolution plays in workplace performance.

Conflict, like change, is inevitable. But it does not have to be destructive. Handled well, conflict can be a driver of innovation leading to better outcomes for everyone. The good news is that if you implement the other Keys to High Performing Teams in this series, you are already avoiding some of the drivers which can make conflict damaging and costly.

But because conflict is usually seen as something negative, painful and destructive, many people and organisations try to live in denial, seeking to avoid open conflict at all costs. This is not a good idea! It leads to even more pain over time as the conflict goes underground spreading its toxic fruits without being given a chance for a positive resolution.  (more…)

Peace is not the absence of war: the limits of conflict transformation

Wednesday, October 3rd, 2012
US troops in Iraq

US troops in Iraq

My third contribution to the Peacebuilders Panel on TransConflict centres around Baruch Spinoza’s observation that Peace is not an absence of war.

The proposition we were asked to write about is this:

Conflict transformation goes beyond merely seeking to contain and manage conflict, instead seeking to transform the root causes themselves – or the perceptions of the root causes – of a particular conflict;

Here is what I wrote: (more…)