Posts Tagged ‘psychology’


Keys to high performing teams part 6 – Daily accountability conversations

Monday, June 16th, 2014

accountability conversationsThis is the sixth article in a series on 10 keys to high performing teams. You can see the original post here.

When organisations want to lift performance, often the first strategy that comes to mind is to set goals – perhaps coming up with one Big Hairy Audacious Goal or a set of Stretch Goals for individual teams. But a 2009 paper Goals Gone Wild by the Harvard Business School points out that the benefits of goal setting are exaggerated while the potential negative side effects are often ignored. In some cases, an over emphasis on goals can lead to lower performance. This happens for two main reasons: Firstly when extrinsic motivators are pushed, it means there is less intrinsic motivation. Secondly, it can emphasise the future at the expense of the present. (more…)

Keys to high performing teams part 5 – catching people doing things right

Tuesday, May 27th, 2014

Bunch of carrots.

This is the fifth article in a series on 10 Keys to High Performing Teams. This article looks at the “sticks and carrots” approach of traditional performance management systems. The article draws on research from behavioural psychology to show why a culture of recognition is one of the most powerful ways to lift performance, and looks at some of the common mistakes that organisations make.

One of the great things about behavioural psychology is the insight that all behaviour has a cause (or causes) which can be understood. By working on understanding the causes of a behaviour, it becomes possible to then change it.  (more…)

Keys to high performing teams part 2 – Crystal clarity on roles and responsibilities

Tuesday, September 24th, 2013

crystal clarityThis is the second in a series of posts exploring 10 keys to getting high performing teams. This one looks at the second key: getting crystal clarity on responsibilities and what is expected.

I’m a keen amateur photographer and I recently got a new camera which came with a 200 page manual. Did I read it before using the camera? No! Fortunately it came with a shorter “quick start” guide with enough information to get me going, and as I got more proficient I have referred to the manual when I needed answers to specific questions. I have also learned from video tutorials on the internet, as well as learning from other users of this camera via online forums. (more…)

Some frameworks for understanding and managing diversity

Friday, April 20th, 2012

Diversity is a huge topic. Trying to get our heads around the idea that each of the 7 billion people is unique is just impossible. We may understand it at an abstract level, but not in a way that really helps us practically. To be useful we need to have some understanding of the different ways that people are different, in order to be effective at managing diversity. (more…)