This is the eighth in a series of Ten Keys to High Performing Teams. This article looks at the role that conflict resolution plays in workplace performance. Conflict, like change, is inevitable. But it does not have to be destructive.
This is the first of a series of ten blog posts where I will expand on each of the ten keys to high performing teams that I have identified. Watch out for future posts over the coming weeks. But first
Discovering the Other goes hand in hand with Discovering Yourself. You cannot have one without the other. On the one hand, you cannot discover your own identity except, as J Krishnamurti puts it, ‘through the mirror of relationships’. All of
People who love to win arguments love the “straw man” argument technique (also known in the UK as an “Aunt Sally”). This is how it works: Instead of arguing with your opponent’s position head on, you construct a false version
Last weekend I spent some time writing to all the companies who advertise on Alan Jones’ 2GB Radio show. For non-Aussies, I should explain that Alan Jones is a Sydney based ‘shock jock’. A right-wing radio talk-show host. He doesn’t
My third contribution to the Peacebuilders Panel on TransConflict centres around Baruch Spinoza’s observation that Peace is not an absence of war. The proposition we were asked to write about is this: Conflict transformation goes beyond merely seeking to contain
This is the seventh, and last (for now) in a series of articles on frameworks for understanding and managing diversity. Part 1 looked at different developmental stages. Part 2 looked at the huge issue of cultural diversity. Part 3 looked at the sensitive question of religious
I would like to offer you a free PDF ebook on Understanding the Causes of Conflict in the Workplace. This is one of the chapters of my forthcoming book Discover the Other – 4 keys for better relationships in the
Do you have some people you work with whom you dislike? Do you feel irritated, angry, anxious, nervous or bored around them? Do you find that their presence in your life is a source of conflict – either with you
Miscommunication is a common cause of workplace conflict. In these cases, successful conflict resolution requires improving communications skills and understanding our communications filters. Every second our senses send millions and millions of bits of information to our brains for processing.