The Harvard Business Review blog has an interesting article Which Best Practice is Killing Your Business? which starts with the example of how the “quality” newspapers in Britain hung onto the impractical “broadsheet” format for years without realizing that it was
What village do you come from?
Trust is increased when we know who we are dealing with. Telling stories of defining moments can be an effective part of a performance leadership strategy. I was told by someone recently (in person) that she didn’t like to accept