Posts Tagged ‘communication’

Conflict analysis – four causes of conflict, part 1. Different information

Saturday, January 28th, 2012


When you are in the middle of a conflict, it can be hard to see a way out. Conflict analysis is a useful tool to understand the different causes of conflict in the workplace and navigate your way towards a resolution.

Conflicts can be caused by various things, and often the thing that sparks the conflict is not the real cause.

The American psychologist M Scott Peck came to realise that most psychological illness is overdetermined – by which he means that there is more than one cause. He found that addressing the apparent cause of the psychological distress that one of his patients was suffering rarely resulted in a “cure”. (more…)