This is the eighth in a series of Ten Keys to High Performing Teams. This article looks at the role that conflict resolution plays in workplace performance. Conflict, like change, is inevitable. But it does not have to be destructive.
Frameworks for understanding & managing diversity part 4. Values differences
This is the fourth in a series of articles on frameworks for understanding and managing diversity. Part 1 looked at different developmental stages. Part 2 looked at the huge issue of cultural diversity. Part 3 looked at the sensitive question
Conflict analysis – four causes of conflict, part 2. Different interests
This is the second part of a four-part series on conflict analysis looking at the four root causes of conflict in the workplace. Part 1, different information, looked at the conflict when two or more parties have different information. The