From my own learning and observations, one of the biggest barriers to trust in the workplace, and by extension to productivity, is the habits of blame and shame that manifest into toxic blaming and low-trust cultures.
Brené Brown has been doing some pioneering work on understanding the role that shame plays. As well as her excellent TED talk, do yourself a favour and spend an hour looking at an interview she did with Oprah Winfrey.
There is pure gold in that interview.
There is also a link to download several Daring Greatly manifestos, including the Leadershp Manifesto.
This is so in-tune with my work that I share it here. (Click the image to download it as a PDF from Brené Brown’s website)
Mike Lowe
Helping individuals and teams get into flow