‘Passion is the Number 1 Business Development Tool’, says my friend Jesper Lowgren, author of On Purpose – the path to extraordinary business transformation. Passion is what drives engagement (both internally and externally) and leads to simplification through asking the
This is the eighth in a series of Ten Keys to High Performing Teams. This article looks at the role that conflict resolution plays in workplace performance. Conflict, like change, is inevitable. But it does not have to be destructive.
Last weekend I spent some time writing to all the companies who advertise on Alan Jones’ 2GB Radio show. For non-Aussies, I should explain that Alan Jones is a Sydney based ‘shock jock’. A right-wing radio talk-show host. He doesn’t
My third contribution to the Peacebuilders Panel on TransConflict centres around Baruch Spinoza’s observation that Peace is not an absence of war. The proposition we were asked to write about is this: Conflict transformation goes beyond merely seeking to contain
I would like to offer you a free PDF ebook on Understanding the Causes of Conflict in the Workplace. This is one of the chapters of my forthcoming book Discover the Other – 4 keys for better relationships in the
Do you have some people you work with whom you dislike? Do you feel irritated, angry, anxious, nervous or bored around them? Do you find that their presence in your life is a source of conflict – either with you
Miscommunication is a common cause of workplace conflict. In these cases, successful conflict resolution requires improving communications skills and understanding our communications filters. Every second our senses send millions and millions of bits of information to our brains for processing.
This is the last of a four-part series on conflict analysis looking at the four causes of conflict in the workplace. Part 1, different information, looked at the conflict when two or more parties have different information. Part 2, different
Have you ever had an experience of trying to communicate when someone is not listening to you. How did it make you feel? Hurt? Rejected? Frustrated? Angry? What about when you have been listened to – the kind of listening